About Your Visit
For Your Appointment
If you are a new patient, please arrive to your appointment early in order to complete the registration process. In addition, please bring the following:
- Driver's License or State ID
- Referral (If Required by Insurer)
- Insurance Information
- Copies of Operation Records, Medical Records, X-rays, MRIs, and CT Scans from Prior Doctor Visits
- A List of Current Medications and Any Known Allergies
Initial Visit Information
The first visit with us is usually the longest, lasting approximately two hours. We suggest that patients bring prior medical records and medications to their first office visit. Patients will be examined at the first visit, interviewed, tested, and an initial game plan to approach the condition will be discussed. We do not often provide a firm opinion about the condition on the first visit. In our area of medicine, laboratory or other tests are usually necessary before a complete opinion may be provided. This may take a few visits. We will not discuss laboratory test results or other results by phone with patients after the first visit. These test batteries are usually complicated. The next visit is specifically to review these tests and make further plans.
Follow-Up Appointment Information
Follow-up appointments usually take less than thirty minutes, unless special services or procedures are involved. These special services may include special laboratory testing, detailed educational services, or services involving advanced technology. These appointments usually involve a review of the initial or subsequent laboratory data, review of the clinical status of the patient, and derivation of plans for future care. A detailed progress report is prepared after most appointments for the primary physician or referring physician of the patient.
Follow-up appointments may often be scheduled with one of the Certified Nurse Practitioners in between the appointments with the physicians. Our C.N.P.’s confer with the doctors at all visits to ensure the best quality of care for our patients.
Other Important Information
We are happy to have family or friends involved in the discussions with our patients. However, we will not discuss anything about one of our patients with a family member or friend unless we have specific written authorization to do so by the patient, and unless the patient is present during the discussion. Of course, parents of underage patients have the right to have any discussions they wish to have.
We generally start working with our patients within 30 minutes of their appointment time. We are very concerned about sticking to our patient schedule. Emergency patients or phone calls make that unreliable at times. However, we do value the time of our patients as much as we know they value ours.
Patients who come in without appointments or emergency appointments are called "add ons", which means that we are "fitting them into our schedule". When this happens, there will be a wait. We try to identify to our patients that they are in that situation, when we have to see them as urgent or emergency visits.
We require that our patients have a primary care physician. If they do not, we can assist them with a referral. As specialists in the area of endocrinology, we do not offer primary care.
We accept most major and local insurances. Patients with questions and those without insurance should contact our office for special arrangements if possible before their appointment. Patients with HMO insurance should bring their referral to the first and all subsequent visits.
Fees & Payments
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider of your insurance company, we will bill them. However, your co-pay is required at the time of visit.
Prescriptions & Renewals
Please request all prescriptions and authorizations during our regular office hours, when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances.